Padel60 (a trading name of VAMOS Pty Ltd) respects your privacy and is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) and Electronic Communications and Transactions Act (ECTA) of South Africa.
By accessing our website or submitting your personal information to us, you accept the terms of this Privacy Policy.
1. What is Personal Information?
Personal information refers to data that identifies or relates specifically to you as an individual. This includes (but is not limited to) your name, contact details, delivery address, ID number, payment details, and any other information you provide when interacting with our website or services.
2. What Information Do We Collect?
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction information
- Product preferences and purchase history
- Browsing behavior and cookies (see Section 7)
This data is collected when you:
- Create an account
- Make a purchase
- Contact us via email or forms
- Subscribe to newsletters or marketing communications
- Use or navigate our website
3. Why We Collect and Use Your Data
Your data is collected and used for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding orders or support
- To comply with legal obligations (e.g., invoicing, record-keeping)
- To improve our products, services, and user experience
- To send promotional emails or marketing content (only with your consent)
We will not use your personal data for any purpose other than those disclosed, unless required or permitted by law.
4. How We Store and Protect Your Data
We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and only accessible to staff who require it to perform their duties.
We do not store your payment details — all payments are processed securely via third-party payment gateways compliant with industry standards.
5. Disclosure to Third Parties
We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers such as:
- Payment processors
- Courier and delivery companies
- Email and marketing platforms
- Analytics and web hosting providers
These parties only process your data under strict confidentiality and for purposes related to your transaction or interaction with Padel60.
6. Your Rights
Under POPIA, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw consent for processing (e.g., marketing emails)
- Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us at support@vamospadel.co.za
7. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and to collect anonymized analytics data. Cookies help us understand how you interact with our website and allow us to improve its functionality and performance.
You may disable cookies through your browser settings, but doing so may affect certain features of the site.
8. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review this policy periodically.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact:
- Email: support@vamospadel.co.za
- Telephone: +27 76 239 7833